faqs
How long does it take to process and ship my order?
All orders are processed within 3 business days (Monday–Friday, excluding holidays). Standard shipping takes 5–7 business days after processing. You’ll receive a tracking link by email as soon as your order ships.
Do you offer returns or exchanges?
Thank you for supporting our cause. Every purchase made through our shop directly helps fund our mission, and because proceeds are committed to that purpose, all sales are considered final.
We do not offer refunds, returns, or exchanges unless an item arrives damaged, defective, or an incorrect item was received. If there is an issue with your order, please contact us at fromthefarm@castironprints.com within 7 days of delivery, and we'll do our best to make it right.
We appreciate your understanding and support. Your purchase is making a meaningful impact, and we're grateful to have you as part of it.
What if my package is lost or delayed?
If your order is marked “Delivered” but hasn’t arrived, please contact us within 7 days at fromthefarm@castironprints.com. We’ll help track it down or arrange a solution with the carrier.
Do you ship internationally?
Right now, From The Farm ships within the United States, but we’re working on expanding to international customers soon. Stay tuned for updates through our newsletter or social media channels.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Shopify Payments. All transactions are securely processed and encrypted for your safety.
How should I care for my From The Farm apparel?
To keep your gear looking its best, machine wash cold with like colors and tumble dry low. Avoid bleach and high heat to preserve fabric quality and print detail.
How can I stay connected with From The Farm?
Follow us on Instagram, Facebook, X, YouTube, and LinkedIn @fromthefarmusa for product drops, farm stories, and updates from the community. You can also subscribe to our newsletter for exclusive offers and behind-the-scenes news.